[:pb]1.0. INTRODUÇÃO
The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy explains what we do with your personal information. When you visit our website, you consent to the use of your information (personal data) and the use of cookies, all in accordance with the terms of this policy.
2.0. LEGAL BASIS FOR DATA PROCESSING – LGPD
The legal basis for the processing of user data on this website is Article 7, subparagraphs I and V, of Law No. 13,709/2018.
IQA does not intend to collect or process sensitive personal data in the normal course of its business.
When we need to process your sensitive personal data for any reason, we will rely on your prior and explicit consent for any processing that is voluntary (for example, for marketing purposes).
If we process your sensitive personal data for other purposes, IQA will rely on the following legal bases:
(i) crime detection and prevention (including fraud prevention).
(ii) compliance with applicable law (for example, to fulfill our diversity reporting requirements).
(iii) when necessary for the performance of a contract for the sale of services, and/or for preliminary procedures related to the contract.
3.0. SOURCES OF SENSITIVE PERSONAL DATA
This Policy applies to the Sensitive Personal Data we collect from you through the channels described below:
IQA Website: A consumer-facing website operated by or on behalf of IQA, including websites we operate under our own domains/URLs and microsites we maintain on third-party social media platforms, such as Facebook and Instagram.
Email, text messages, and other electronic messages: Interactions involving electronic communications between you and IQA.
Offline registration forms: Printed or digital forms and similar methods through which we collect Personal Data, such as regular mail, courses, and other promotions or events.
Data generated by IQA: During our interactions with you, we may generate Personal Data about you (for example, records of your purchases on our websites).
Data from other sources: Third-party social media platforms (such as Facebook and Google), market research (if the data is not provided anonymously), third-party data aggregators, IQA promotional partners, public sources, and data received when we acquire other companies.
4.0. COLLECTION OF PERSONAL DATA:
The following types of personal information may be collected, stored, and used:
a) Information about your computer, including your IP address, location data, browser type and version, and operating system.
b) Information about your visits to and use of this website, including the referral source, duration of the visit, page views, and navigation paths on the website.
c) Information that you enter when you register on our website, such as your email address, name, address, phone number, ID number, and tax ID number.
d) Information that the user enters to subscribe to our emails and/or newsletters.
e) Information generated when using our website, including when, how often, and under what circumstances the user accesses it.
f) Information related to any items you purchase, services you use, or transactions you make through our website, including your name, address, phone number, email address, and credit card details.
g) Information that users post on our website with the intention of offering praise, suggestions, or criticism will be available on the internet.
h) Information from third-party social media platforms.
i) Financial and payment information.
j) Any other personal information that you provide to us.
The user expressly authorizes the use of their personal data for the purposes set forth in this Privacy Policy.
5.0. USE OF THE USER'S PERSONAL INFORMATION
Personal information submitted to us through our website will be used for the specific purposes outlined in this policy or on the relevant pages of the website. We may use your personal information for the following purposes:
a) To manage our website and business, with the aim of improving our customer service.
b) Customizing the website to better suit users' interests.
c) To enable the use of the services available on our website.
d) Provision of services purchased through our website.
e) Send statements, invoices, and payment reminders to the user, and collect payments from the user.
f) Send users commercial communications regarding marketing, promotions, and topics of interest.
g) Send email notifications that have been specifically requested.
h) Sending our newsletter via email if you have subscribed (you can unsubscribe at any time).
i) Send marketing communications related to our business.
j) Provide third parties with statistical information about our users.
k) Handle questions and complaints from users or about users regarding our website.
l) Keep our website secure and prevent fraud.
m) Verification of compliance with the terms and conditions governing the use of our website.
n) Customer service, such as responding to inquiries, technical issues, complaints, and other matters.
o) Other uses, always in accordance with applicable law, including legal requirements and court orders.
If you submit personal information for publication on our website, we will publish and use that information in accordance with the license you have granted us.
Your privacy settings can be used to limit the display of your information on our website and can be adjusted using the privacy controls on the site.
Without the user’s express consent, we will not disclose their personal information to any third party, whether for IQA’s direct marketing purposes or for any other third party.
6.0. DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
We may disclose your personal information to any of our employees, insurers, professional advisors, agents, suppliers, or subcontractors, as reasonably necessary for the purposes set forth in this policy. We may disclose your personal information to any member of our group of companies, as reasonably necessary, for the purposes set forth in this policy. We may disclose your personal information:
a) To the extent that we are required to do so by law.
(b) In connection with any pending or prospective legal proceedings.
c) To establish, exercise, or defend our legal rights (including providing information to third parties for the purpose of preventing and reducing fraud and credit risk).
(d) To the buyer (or prospective buyer) of any business or asset that they are (or are considering) selling.
(e) To any person, for use in legal proceedings, or as required by any competent authority, for the purpose of disclosing such personal data as evidence, or when such court or competent authority orders the disclosure of such personal information.
Except as noted above, we will not disclose your personal information to third parties without your express consent.
7.0. INTERNATIONAL DATA TRANSFERS
The information we collect may be stored, processed, and transferred between any of the countries in which we operate, in order to enable us to use the information in accordance with this policy.
Personal information that you post on our website or submit for publication on our website may be accessible worldwide via the internet. We cannot prevent the misuse of such information by third parties once it has been published.
The user EXPRESSLY consents to the transfers of personal information described herein.
8.0. RETENTION OF PERSONAL INFORMATION
We have established our data retention policies and procedures, which are designed to help ensure compliance with our legal obligations regarding the retention and deletion of personal information.
The personal information we process for any purpose or purposes should not be retained for longer than is necessary for that purpose or those purposes. We will generally delete personal data that falls within the categories defined below:
a) Personal data corrected by the user.
b) Other data will be automatically deleted or anonymized after a certain period. Some sensitive personal data will be stored for longer periods for legitimate business or legal purposes, such as security, fraud and abuse prevention, or the maintenance of financial records.
We strive to ensure that our services keep your information secure in the event of accidental or malicious deletion.
Because of this, there may be a delay between the time you delete something and the time the copies are deleted from our active and backup systems.
Notwithstanding any other provisions, we will retain documents (including electronic documents) containing personal data to the extent that we are required to do so by law:
(a) If we believe that the documents may be relevant to any ongoing proceedings or prospective legal proceedings.
b) To establish, exercise, or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk mitigation).
9.0. SECURITY OF USER PERSONAL INFORMATION – DATA PROTECTION
We will take all necessary technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
We will store all personal information you provide on our secure website, which is protected by a password and a firewall.
All electronic financial transactions conducted through our website will be protected by encryption technology.
The user acknowledges that transmitting information over the Internet is inherently insecure, and we cannot guarantee the complete security of data sent over the Internet, given the inherent risks associated with the technology and the Internet.
You are solely responsible for keeping the password you use to access our website confidential; we will not ask you for your password (except when you log in to our website).
10.0. CHANGES TO THE PRIVACY POLICY
We may update this policy from time to time by posting a new version on our website.
Users should check this page from time to time to ensure they fully understand any changes to this policy. We may notify you of changes to this policy via email or through the private messaging system on our website.
11.0. USER RIGHTS
We may retain the personal information requested on the website, in accordance with applicable law. However, you may instruct us at any time not to process your personal information for marketing and promotional purposes, or to share it with third parties.
You expressly agree in advance to the use of your personal information for marketing purposes; alternatively, we will provide an option on the website itself to opt out of the use of your personal information for marketing purposes.
12.0. UPDATING INFORMATION
Please let us know if the personal information we hold about you needs to be corrected or updated; it is the user’s sole responsibility to keep this information up to date.
Like most websites on the internet, ours uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser.
The identifier is then sent back to the server whenever the browser requests a page from the server.
Cookies can be either “persistent” cookies or “session” cookies: a persistent cookie is stored by a web browser and remains valid until its set expiration date, unless the user deletes it before it expires; a session cookie, on the other hand, expires at the end of the user’s session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but the personal information we store about you may be linked to the information stored in and obtained from cookies.
Most browsers allow you to refuse cookies—for example:
a) In Internet Explorer (version 10), you can block cookies by using the cookie handling settings available under “Tools,” “Internet Options,” “Privacy,” and then “Advanced.”
b) In Firefox (version 24), you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the drop-down menu, and unchecking “Accept cookies from sites.”
c) In Chrome (version 29), you can block all cookies by going to the “Customize and control” menu, clicking “Settings,” “Show advanced settings,” and “Content settings,” and then selecting “Block sites from setting data” under the “Cookies” heading.
Blocking all cookies will negatively impact the usability of many websites. If you block cookies, you will not be able to use all the features of our website. You can delete cookies that are already stored on your computer, for example:
a) In Internet Explorer (version 10), you must manually delete the cookie; files (instructions on how to do this can be found at http://support.microsoft.com/kb/278835.
b) In Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy,” then selecting “Use custom settings for history,” clicking “Show cookies,” and then clicking “Remove all cookies.”
c) In Chrome (version 29), you can delete all cookies by going to the “Customize and control” menu, clicking “Settings,” “Show advanced settings,” and “Clear browsing data,” then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data.”
Official message from the IQA website: We use cookies to ensure security, enhance your experience, and personalize content and services. By continuing to browse this site, you agree to our Privacy Policy.
14.0. DELETE INFORMATION AND WITHDRAW CONSENT
Users may delete their information at any time on our website by sending an email to dpo@iqa.org.br.
15.0. CONTACTING THE IQA
To file a complaint or address any issues regarding the Privacy Policy, please use the following options: Phone: (11) 3181-9181 – Extensions 4551 / 4507 Email: dpo@iqa.org.br Website: www.iqa.org.br
This channel can be used by any citizen, whether or not they are affiliated with the IQA, on behalf of an individual or a legal entity.
All questions or comments received will be treated confidentially, and anonymity will be preserved to the extent that is reasonable and feasible.
Dúvidas, reclamações e retornos de partes envolvidas externas relacionados a Política de Privacidade podem ser enviados ao departamento da Qualidade e/ou Superintendência, pelo canal de comunicação: qualidade@iqa.org.br.[:]